This document sets out the rules, rights, and responsibilities governing the use of the ace66 platform. Please read it carefully before registering or using any of our services.
Here is a summary of the six most important points in the ace66 Terms & Conditions that every member should understand.
Only individuals aged 18 and above are permitted to register and use the ace66 platform. We conduct age verification (KYC) to ensure compliance with this rule without exception.
Each player is only permitted to hold one active account at ace66. Multiple registrations by the same individual will result in all associated accounts being closed and their balances forfeited.
All bonuses and promotions offered by ace66 are subject to wagering requirements that must be met before withdrawals are permitted. Full details are stated in each bonus offer.
You are solely responsible for keeping your ace66 account password and login credentials confidential. Never share your login details with anyone, and contact our support immediately if you suspect any suspicious activity.
Before your first withdrawal is processed, you will need to complete the identity verification (KYC) process by submitting the required documents. This is a standard security measure to protect your account.
Ace66 reserves the right to suspend or close any account suspected of involvement in fraud, money laundering, bonus abuse, or any activity that violates these Terms and Conditions.
Important Note: By registering for or using the ace66 platform, you agree to be bound by all provisions of these Terms and Conditions. If you disagree with any part, please stop using our platform.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and ace66 ("Platform", "We"). These Terms govern your access to and use of the ace66.plus website, mobile app, and all services provided by our platform.
By clicking "Register", "Login", or by accessing or using the ace66 platform in any way, you confirm that:
These Terms should be read together with Privacy Policy and Responsible Gaming Policy of ours, all of which together form the complete agreement between you and ace66.
To register and use the ace66 platform, you must meet the following requirements:
During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. Providing false or misleading information is a serious breach of these Terms and may result in immediate account closure.
Ace66 reserves the right to decline any registration application or close an existing account without providing a reason, at our sole discretion.
Warning: Multi-accounting is strictly prohibited. If detected, all associated accounts will be closed and their balances forfeited without prior notice.
Ace66 supports a wide range of payment methods popular among Malaysian users, including FPX, Touch 'n Go eWallet, GrabPay, Maybank, CIMB, Public Bank, and RHB. All financial transactions are subject to the following terms:
Deposit:
Withdrawal:
ace66 reserves the right to delay or reject a withdrawal if there are fraud concerns or if identity verification is incomplete. In such cases, our support team will contact you via your registered email.
Ace66 offers a variety of bonuses and promotions to new and existing members from time to time. All bonus offers are subject to the specific terms set out in each promotion, and generally to the following provisions:
Ace66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to exploit or abuse the bonus system will result in bonus cancellation and account closure.
All games available on the ace66 platform — including slots, Live Casino, Fish Shooting Games, Sports Betting, and wagering — are subject to the following general rules:
Third-party game providers such as Evolution Gaming, Pragmatic Play, SA Gaming, and others may have their own additional rules and terms applicable to their games. Players are encouraged to read the rules of each game before playing.
Your account security is a shared responsibility between you and ace66. Our platform uses 256-bit SSL encryption and multi-layered protection to keep your information safe, but you also need to play an active role in securing your account.
Ace66 will not be held liable for any losses arising from unauthorized access to your account caused by your own negligence in safeguarding your login credentials.
As a platform compliant with Anti-Money Laundering (AML) and Know Your Customer (KYC) standards, ace66 requires players to submit identity verification documents in certain situations.
Documents that may be required include:
The KYC process is typically completed within 24 to 48 hours after all required documents are received. Withdrawals will not be processed until the KYC process has been successfully completed for the first time. Information submitted for KYC purposes will be protected in accordance with Privacy Policy ours.
All KYC information you submit is processed confidentially and securely. We will not share your personal information with third parties without your consent, except where required by law.
The following actions are strictly prohibited on the ace66 platform and may result in immediate account closure, forfeiture of balance, and legal action where applicable:
ace66 works closely with relevant authorities in fraud and money laundering investigations. We reserve the right to freeze accounts and withhold balances suspected of involvement in illegal activities until the investigation is concluded.
Ace66 places great importance on the well-being of our players. We believe that gambling should remain an enjoyable form of entertainment, not something that causes problems in daily life. For more information, please visit our Responsible Gaming ours.
As part of our commitment to responsible gaming, ace66 provides the following tools for all players:
If you are concerned about your own or a loved one's gambling habits, we encourage you to seek professional help. You may contact Talian Kasih at 15999 or reach out to a local mental health support organisation.
To the extent permitted by applicable law, ace66 shall not be liable for:
Ace66's total liability to you under any circumstances shall not exceed the total amount you deposited in the 30 days preceding the claim. The ace66 platform is provided "as is" and we make no guarantee that the service will always be error-free or uninterrupted.
Ace66 reserves the right to modify these Terms and Conditions at any time. Any material changes will be communicated to players via registered email or a prominently displayed notice on our platform at least 7 days before taking effect, unless an immediate change is required for legal or security reasons.
Continued use of the ace66 platform after the effective date of any changes to the Terms will be deemed as your acceptance of the revised Terms. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance before the changes take effect.
We encourage you to review this Terms and Conditions page periodically to stay up to date with the latest changes. The "Last Updated" date shown at the top of this page reflects the most current version of the Terms in effect.
To ensure you never miss any important notifications regarding changes to the Terms, make sure the email address registered to your ace66 account is active and up to date.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the ace66 service, our support team is available to assist you 24 hours a day, 7 days a week.
You can reach us via:
For formal complaints, please submit your complaint in writing via email, stating your account number, details of the issue, and any supporting evidence. Our compliance team will thoroughly investigate each complaint and provide a response within 5 business days.
Ace66 is committed to resolving every dispute fairly and transparently. Player satisfaction and trust are our top priority in every decision we make.
Now that you have read and understood our Terms and Conditions, you are ready to enjoy over 500 premium games at ace66 — Malaysia's trusted online entertainment platform.